Effective Dates and Updates
Information Collected by Livfin India Private Limited (Formerly known as Docile Fincap Private Limited) from Users
Generally, all our users can visit the website – www.livfin.com without revealing any important or sensitive information regarding yourself or identifying yourself with proper documents. However, if you make your request through the Contact Us page on our website, or disclose any of your personal information through any other method, we will proficiently retain the sensitive data that you provide.
In order to benefit from some of our services, you will need to register to create an account through our website. When you create your individual account on our website, you will be asked about your personal information (name, address, contact numbers, email addresses, business relations), as well as any other forms of contact information you could provide.
All account holders on www.livfin.com will need to create a username and password, which will be used to access your account from any remote locations or from the comfort of your own home.
The information that you provide is used to identify the registered user on the website. www.livfin.com helps finance channel partners in various supply chains for short term working capital loans to help them execute their large business orders. Our website may also collect details of visitors; that does not necessarily identify them. The data is collected in a form that can be referred to as an aggregate – including browser details, operating system specifications, type of device, IP addresses, as well as their domains.
www.livfin.com will always ask for users’ permissions for all mobile users, ensuring that the user permits us to access information about their current location. Location information is only collected from mobile users who permit access and have agreed to reveal those details.
www.livfin.com is platform that has NOT been designed or intended for children whose age is below 13 years. The Terms of Usage requires that all www.livfin.com users must be at least 18 years of age or older.
Cookies are files that are placed on user’s browser to receive details about the website usage. To get more information on cookies, you may visit www.allaboutcookies.org.
These are temporary in nature and are erased automatically once the browser is closed. These are used to offer website users uninterrupted access to the content that is available on LivFin Cap website.
These cookies are stored in your browser for a considerable period of time, however, these have an expiration date. We use these cookies to understand the patterns of usage of our website by our clients and website visitors and improve the quality of our services.
For example, a persistent cookie may be used to properly remember the choices you made while navigating the site, and helps us associate your details to the registered user account that you own. However, this will only work when these persistent cookies on the website are enabled to perform. No technology which may use a ‘do not track’ signal from the users’ web browser is used on our website.
To offer relevant promotions, we also allow third party cookies, but in a limited amount. These cookies gather information related to online activities of website users on our website over a certain time period, as well as across multiple platforms.
For example, we make use of Google Analytics which helps us capture an incredible amount of information by generating cookies which assess the users’ usage patterns.
This information is then properly analysed and used to create reports on the amount of activity or engagement on the website, along with providing some other relative details which are helpful in measuring the efficiency of our website. Now, Google is entitled to use even portions of the users’ IP address collected by the software in order to identify the cookie, but this information will not be associated with other forms of data regarding you that may be available on Google. You can enable the opt-out add-on – https://tools.google.com/dlpage/gaoptout, if you feel you cannot allow Google cookies.
Our website may also permit third-party services by different providers in order to place cookies through our website, as it has been indicated above, so that it can perform marketing or analytic functions where the users are notified about them and have consented to the entire terms of usage. www.livfin.com does not control any third party cookies in terms of their usage, along with the information which results from the usage itself. We are not to be held responsible for any policies or actions of third-party cookies which have been enabled on our website.
When you use our website, your practice is deemed to be in consent of your requirements when it comes to placing cookies in the browsers on your PC or mobile device. In case you prefer to NOT receive any cookies from the website, your browser can be customized to reject all kinds of cookies, to only allow ‘trusted’ cookies from websites that you enable, or to only receive and accept the cookies that come from any website that you may currently be using. Until and unless you customize your browser settings to reject the cookies, our website’s system will continue to issue cookies each time you access your account and use the website.
It’s important to remember that by refusing to enable cookies in your browser, you will effectively be limiting the performance of our system and may not be able to use certain features of the site at all, or have to face malfunction of the features present for customers on our website.
How www.livfin.com will make Sure of the Information You Provide
Your personal details may be used for general (commercial) purposes, which include sending you communication and interaction details regarding www.livfin.com products and services, services or products being offered by different dealers and sellers on our website, and the services or products from third-party dealers that you may be interested in.
Our primary mode of communication with our customers is email, and all relationship and transactional information between the registered customers and the registered dealers on our site are delivered to your email inbox. Mobile users may be notified through our mobile application, given that the user has agreed to receive information on those terms in the preferences section. The preferences can be changed at any time via the Settings menu and we may also make use of your contact information and street addressed to help facilitate fluent communications.
Your information will also be used to verify your qualification of being a registered www.livfin.com member, so that the content that you see on the website can be customized according to your interests. This also helps us manage the transactions that you make as necessary, along with contacting you if need be. Your information may also be used for the response of any queries you place, while also providing information on any services or products.
Your information can be used in identifiable or anonymous forms, (not personal identifiers) to conduct detailed researches on what our website users are interested in, so that we can understand and serve our loyal customers in a much more fluent.
How Is Your Data shared by www.livfin.com
None of your sensitive information is ever given away, shared, traded, or sold to any unaffiliated 3rd party unless expressly authorized by you. Permission to do so may be required in the case that the user has requested a certain service or transaction which necessitates the intervention of a 3rd party.
Your information may be shared with other companies affiliated with our website, which have been selected very carefully to perform the functions that you request on your behalf, and this include analyzing your information, providing assistance for marketing purposes, providing customer care, processing your purchases and transactions, and more. The companies that are affiliated may use your information to market products of your interest to you as well, given that you have effectively consented to receive notifications form our system.
Your data may be disclosed for compliance with the law, any applicable business regulations, quasi-governmental and governmental guidelines, subpoenas or court orders, to enforce our policies and User Agreement restrictions, to protect the rights, properties, or security of the company as well as all users.
Any identifiable (personal) details that we receive can be held and saved on our systems as well as data centers in India. By using our website and providing us with any personal details, all our local and international users consent to completely understanding unambiguously to the processing as well as the collection of such data in India.
How You Can Amend or Erase Your Personal Information
All users must always provide accurate and updated information to the website. www.livfin.com enables you to change or amend your provided information, through your registered account on our system. Click on the ‘account details’ link available on the home page of the website, or the ‘account’ button on your mobile device application, to modify your submitted information on the account page, while also acknowledging our terms of the User Agreement by clicking the box that is located at the very bottom of the page, and then click on the submit button for the changes to take effect.
Users can request to ask if we are holding and piece of their personal data or receive a copy of that information, provided that you have given us a viable proof of your identity. In case you are not able to prove your identity, the company reserves the right of refusal to send forward any personal details of our registered users. We will also make sure to respond promptly to all user requests for any personal details that the company holds about the user.
As our websites officially registered user, you are responsible for the maintenance of confidentiality of you log in details (username and password). Please make sure to keep your account information confidential and take all necessary steps required to protect your account from being used for any illegitimate purposes.
Remember to log out after every session so that your credit card information and other details remain protected, in case you access your account from a new PC. You, as a certified user of www.livfin.com agree to accept the liability for all of your personal actions that occur from your account. In case of any unauthorized usage or security breaches, you are urged to get in contact with us on an immediate basis. The company reserves the right to terminate accounts, refuse service, or edit and remove any content on the basis of our sole discretion.
www.livfin.com employs highly reasonable electronic, physical, as well as administrative safeguarding systems to help us sustain the confidentiality, integrity and overall security of any personal data present on our systems. Our website encrypts your credit card details and any other personal data you provide using SSL technology (secure socket layer), so that we can provide secure transmissions of the data from the users’ PC to the company’s servers.
While no kind of system can ever be completely secure, our implemented measures have minimized the risks of any breaches of security to a great extent, considering the nature of the information that our customers are requested to provide. Also, please note that all the information provided by the users through emails will always be encrypted.
Please remember that the transmissions of any personal data over the internet can never be 100% secure, and even though www.livfin.com will go to all extents possible to make sure your information is secure, no guarantees about the security of the information transferred through our company website can be made. Therefore, any transmission of personal data made by users should be done at their own risk. Once our system receives your details, however, we will stringently use all our security features and procedures to prevent any unauthorized violations of your information.